Principles of Care

We are committed to creating a happy,  safe and stimulating environment of care where our residents or service users are treated as individuals. Our principles of care means we:

  • Encourage independence and personal fulfilment
  • Deliver at all times a cheerful, high-quality personal service where rights and choice are a key focus
  • Treat everyone with courtesy and respect
  • Ensure dignity and privacy is maintained
  • Enable our residents to enjoy the company of friends and family
  • Provide companionship

We strive to provide the highest possible standards of care by:

  • Tailoring care to the specific needs of each individual
  • Constantly investing in staff training.
  • Providing our users with the services of care experts where necessary, e.g. GP’s Dentists, Podiatrists and Physiotherapists

The health, comfort and happiness of our residents is of paramount importance, so we:

  • Supply all meals, snacks and drinks as required, to the highest standard
  • Have regular visits from all religious representatives
  • Provide en suite facilities in some bedrooms and have assisted bathrooms
  • Provide a complete laundry service
  • Arrange personal care such as hairdressing and manicures
  • Provide a range of creative and social activities including day trips to local places of interest